mardi 19 juillet 2011

chapter 9

 Friday
I called the bank again on Friday to press upon them my situation and after hearing my story, again, they placed me on hold and then transferred me to someone higher up in the dealings between the bank and the insurer. Again, told my story and again placed on hold. Then seeing she could t help me transferred me directly to TD insurance. Once there I explained, AGAIN what was going on and she then transferred me to yet another clerk since she did not do car insurance. Then very next clerk started off jolly enough but then after placing me on hold to call up my file and also check in with the manager I had spoken to yesterday came back sour and disgruntled. Seems the manager had time to actually do his job and that after reviewing the facts he might be able to expedite the return payment a little earlier. A full two weeks in the best of scenarios.  Course I still took the time to underlined their incompetence as to signing me up after blatantly refusing my application & more importantly stealing money from people who where not even approved customers. I then pushed a little further inquiring as how they would be preventing future fiascos of the sort inquiring, again, as to what EXACLY had happened. They said they did t know indirectly communicated it was t any of my business. Again I seeked reparation of some sort but to no avail aside from a crappy half concocted corporate apologies from the lowest of the lowest minion in their employ. I did not thank him for is stupendous effort but rather quite directly hung up after expressing once again my displeasure at their follow up service.

That night I got the screws for my double license plates with the sticker at the back & purchased gas at 1.29….. I managed to stop by the bank to try and sort off the mess I had inherited from TD Meloche Insurance. They tried everything they could short of entering fake amount into the transfer directory. It was nice actually having so many people behind the counter trying different things and giving advice as to possible venues. Ultimately even the supervisor could t do much but she still managed to block any further redraws from TD Meloche Insurance to no cost to my self. Here I would like to thank them for their efforts and dare I say, carrying for their customers thought this situation was not of their doing whatsoever. Thank you.

So la bête is fully operational and I might add legal this side of the river, got my 2011 adidas on special and am holding hope I will be seeing the thieves return the stolen goods to my account some time this month. All that now remains is to pay up the combined 3 months for my first car insurance payment in  2 weeks.  All in all I think this nightmare might slowly be passing.

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