chapter 7

That week s Thursday, looking up my financial info over a coffee during a 5 min break while looking forward to picking up my car from the body shop that same night I noticed 200$ missing from my bank account. I immediately called my bank to inquire on the missing funds to discover TD Meloche Insurance had taken money out of my account. They recommended I call the insurance people right away to clear this up. I asked if they could do anything on their end and they told me in the worst case scenario they could open an investigation. Considering the last few days I took special care to take note of this worst case scenario option.

SO let me get this straight, you people, TD Meloche refused to insure me, then magically did somehow for 4 days, then realized you had made a mistake and cancelled the said policy only to take 200 dollars out of my account something like 2 weeks later. Am I the only one who thinks a blind fish in a fishbowl would do a better job than the people so many trust with their car and house insurance at this point? Non mais je rêve !!! Oh and FYI, that’s 50$ a day for a car policy. Pretty steep to say the least would t you say?

I called the TD Meloche Insurance during my break….. After having to wait for 5 min at my desk this miserable excuse for a cooperate minion comes on the line and starts telling me I won’t be able to get my money back until the 26 of may. Just for the record that was pretty much 3 weeks from then. Of course I ever so kindly reminded him that I should t have to wait 3 freakin weeks to get my money back since as I had no account with them, never agreed to anything with them and that to some measure what they had done could be considered stealing, dare I say fraud ? At that point I requested to speak to his manager. His manager was less than forthcoming and if I did t know better I would of guessed it was his time of the month or something. Within 10 sec of talking on the phone with him he began giving me the cooperate speech and confirmed his minion info saying they could t do anything about my stolen money. The reimbursement could only be approved by not next Monday but by the following one on the 16. Then a 10 day bank waiting time / transfer delay. At that point I have to admit I sort of lost it and began accusing them openly of stealing and topped it off with a generous ration of accusatory incompetence. They screwed up and 3 weeks was the best they could do? Not good enough. I told him as much in pretty much those terms. Course the manager who was already from the start a first class douch did not take kindly to my increasingly loud and shall we say insulting tone and so we shortly ended this most enlightening conversation with my solemn word I would be looking further into this matter via consumer protection and written means if I did not get reparation in a most expedient timeline.