chapter 5

That day,  the moment I came back into the office I called Subaru to inquire as to the why I did t get what had I requested !!!!?????!!! Obviously they did not do the integrity check. Upon further investigation I discovered that though they did do the safety and emission test they did not do the integrity check. Actually they don t even offer the integrity check.  I had assumed both where the one and the same since no mention of a second test of that nature was required, again on checklist. Further more when I requested it from the dealership he immediately corrected me by calling it a safety check (see flashback).  Once again, this turned into an interesting discussion with my Subaru dealership as to the question of what I had requested and what was actually done. Luckily for all parties I needed the safety check as well as the integrity check so their work was not wasted. Still I made it a point to remind them of what I had requested and that it might be prudent for their people to be aware of the proper terminology instead of changing the names to fit their offered service.

The next day I located a “designated” body shop where they could do the integrity check for my car as suggested by the licensing office. Located past Orleans they where kind enough to offer me a ride from the garage to the local bus terminus and where even opened on Saturdays. Made an appointment for the upcoming Saturday. Friday, at people s behalf I continued to shop around for a body shop or really anyone who could do it. The best recommended garage was very keen on doing the job no fuss and way cheaper only until I called back to confirm the appointment and double check it was for the integrity check and not safety. Seems not a great many places in this town offer this service… Yet everyone agrees to bluntly confuse them both as the one and the same until you take the time to check up on their actual work. Finally at lunch I found a place even closer than the all the previously contacted ones and 40$ cheaper. Set up an appointment for the following Wednesday for a Thursday pick up.